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Frequently Asked Questions

How much notice to give when ordering?
As our products are made fresh to order, you must allow at least 2 days notice! When possible, please place your order as early as possible to ensure your products are completed on time. We will contact you if there is any modifications regarding your order.

What are your delivery days?
Our delivery runs are on Tuesday, Thursday and Friday. We are not open on Saturday or Sunday. If you have any special delivery instructions or specific delivery days, please contact us directly before ordering online.

What is the order limit for free local delivery?
To get your products delivered for free (only applicable in the local area of the Gold Coast) your order total must be at least $200.

Where do i pick up my order?
Upon arrival to our factory, you will see the big white sliding doors, please enter here and proceed through to the next door leading into the factory.